In force from 6 August 2026
These terms apply to the parking and related services that can be ordered through the stellplatzbp.hu website. Please read them before placing your order.
1. The Provider’s details
Name: Jamapark Kft. (the “Provider”)
Registered office: 2111 Szada, Szilvafa u. 4/B
Company registration number: Cg. 13 09 161015
Tax number: 24215507-2-13
Email: jamaparkkft@gmail.com
Telephone: +36 20 935 2763
Website: https://stellplatzbp.hu (the “Website”)
Hosting provider: Tárhely.Eu Kft., 1097 Budapest, Könyves Kálmán körút 12-14., ugyfelszolgalat@tarhely.eu
2. What these terms cover, and how they become part of the contract
These terms apply to the contract concluded between the Provider and the Guest through the Website.
The Guest can read these terms before placing an order, and expressly accepts them by placing the order. An order cannot be placed without accepting them.
The Provider is entitled to amend these terms. An amendment takes effect when it is published on the Website and does not affect orders already placed: every order is governed by the text that was in force when that order was placed.
3. Definitions
Site: the two areas operated by the Provider, at Hungária krt. 189. (1146 Budapest) and Tüzér utca 5. (1134 Budapest). Space: an area within a Site for parking one vehicle. Guest: a person who places an order on the Website, or who enters a Site in order to use the Service. Vehicle: the motorhome, caravan or car that the Guest brings onto a Site. Service: making a Space available for the period ordered, together with the additional services that can be ordered separately.
4. What the Service includes, and what it does not
The Service is modular: the Guest orders the Space separately, and the additional services separately.
a) Space. The Provider makes a Space available to the Guest for the period ordered. The Provider provides a place, not a specific, pre-allocated Space: the Guest may occupy any free Space at the Site.
b) Electric hook-up. Available to order separately, charged at a daily rate. It is not included in the price of the Space.
c) Service Point (disposal of grey and black water, drinking water refill). Available to order separately. It is not included in the price of the Space.
The additional services must be ordered in advance. Only card payment is possible on the Website; payment on site is not available.
One order entitles the Guest to park one Vehicle. A further vehicle (for example a car arriving alongside a motorhome) requires a separate order.
What the Service expressly does not include:
- It does not include safekeeping. The Provider does not take the Vehicle into safekeeping, and no contract of deposit arises in respect of the Vehicle.
- It does not include cleaning, maintenance or any servicing of the Vehicle.
- It does not include insurance for the Vehicle or its contents.
5. The two Sites, and the limits that apply to them
Hungária krt. 189. (1146 Budapest): suitable for motorhomes and for caravans towed by a car.
Tüzér utca 5. (1134 Budapest): suitable for motorhomes only, up to 3.5 tonnes gross weight and 4 metres in height.
If the order does not specify the Site, please contact us before arrival using the details in section 1. The Provider will place the Vehicle at a Site that is suitable for its type and size. If the size of the Vehicle exceeds the limits of the Tüzér utca Site, the Service can be used at the Hungária körút Site.
6. How an order is placed, and how the contract is concluded
The Guest selects the Service on the Website, adds it to the basket, enters their details and pays by card.
The contract is concluded when payment is successfully completed. The Provider sends electronic confirmation of the order and of the payment to the email address given.
The conclusion of the contract and the performance of the Service are two separate points in time. The contract is concluded at the moment of payment; the Service is performed afterwards, during the period ordered, at the Site. The status of the order in the system (for example “Completed”) refers to the payment, not to the performance of the Service.
6.1 If the Provider is unable to provide a Space
It may happen that a Site is full for the period ordered, or that a Space cannot be used for reasons beyond the Provider’s control. In such a case the Provider will notify the Guest without delay and offer that
- the Guest uses the Service at the other Site, if that Site is suitable for their Vehicle, or
- the order is changed to a different period, or
- the Provider refunds the fee for the part of the order concerned.
Refunds are made using the payment method by which the payment was received. In such a case the Provider’s liability is limited to the amount of the refunded fee.
7. Prices, payment and invoicing
Prices are stated in Hungarian forints (HUF) and include value added tax. The price shown on
the Website is the price payable: no further charge is added at the checkout.
The Service is provided in Hungary, and Hungarian value added tax therefore applies to every order in the same way, irrespective of the Guest’s place of residence or nationality.
Method of payment: card payment only, through the payment provider Stripe. The Guest gives their card details directly to the payment provider; those details do not reach the Provider. Bank transfer, cash on delivery and payment on site are not available.
Invoice. The Provider issues an electronic invoice for the order and sends it to the email address given by the Guest. During the order the Guest may indicate that a company or business invoice is required and may give their tax number; in that case the invoice is issued with those details.
The 24-hour car ticket is valid from the time of purchase, not from the date on which the Guest intends to arrive. The Website also states this in the product description. If you buy in advance, the period of validity runs from the time of purchase.
8. Cancellation, changes and failure to arrive
Cancellation. The Guest may cancel the order free of charge up to 48 hours before the day of arrival; in that case the Provider refunds the full fee. If the order is cancelled within 48 hours, the fee is not refundable.
Changes. The Guest may change the date of the order once, free of charge, up to 48 hours before arrival, subject to availability.
Failure to arrive. If the Guest does not arrive during the period ordered and does not notify the Provider in advance, the fee is not refundable.
Early departure. If the Guest leaves before the end of the period ordered, the fee for the unused days is not refundable.
Cancellations and changes can be notified at the email address or telephone number given in section 1. Refunds are in every case made using the payment method by which the payment was received.
9. Arrival, departure and overstaying
Motorhome and caravan Spaces. Arrival from 14:00 on the first day ordered; departure by 12:00 on the last day.
Car tickets. The Day Ticket is valid between 08:00 and 18:00 and the Night Ticket between 18:00 and 08:00; the 24-Hour Ticket is valid for 24 hours from the time of purchase.
Overstaying. If the Guest stays at the Site beyond the period ordered, the Provider will invoice the additional days afterwards at the daily rate in force. The Guest is obliged to pay the additional fee.
The maximum length of stay is 30 days. A longer stay requires a separate agreement with the Provider.
10. Site rules
A Guest staying at a Site is obliged to comply with the following:
- Naked flames and barbecues are prohibited.
- Quiet hours are between 22:00 and 06:00. Generators must not be run during this period.
- Waste water and the contents of chemical toilets may be emptied only at the designated service point.
- Waste must be placed in the designated bin.
- Washing, repairing and changing the oil of the Vehicle are prohibited.
- The Space may not be passed on to anyone else.
- Pets may be brought onto the Site, on a lead and at the owner’s responsibility. The owner is obliged to keep the Site clean.
- The Guest is obliged to comply with the traffic and fire safety rules at the Site, and with the notices displayed there.
If the site rules are seriously or repeatedly breached, the Provider may require the Guest to leave the Site. In such a case the fee for the unused days is not refundable.
11. Liability
The Service consists of the use of an area: the Provider makes a Space available. The Provider does not take the Vehicle into safekeeping, no contract of deposit arises in respect of the Vehicle, and the Provider does not undertake to guard the Vehicle.
Accordingly, the Provider is not liable for damage to the Vehicle, to its accessories or to property left in the Vehicle, including damage resulting from theft, break-in or vandalism, or from weather, natural events or the conduct of third parties.
The camera system operating at the Sites serves to protect the property of the Sites, not to guard the Vehicles. The presence of cameras does not mean that the Provider undertakes the safekeeping or supervision of Vehicles.
The above limitation does not affect the Provider’s liability for damage caused intentionally, or for damage to human life, bodily integrity or health. For these the Provider is liable in accordance with the law, and does not exclude that liability.
The Guest’s liability. The Guest is liable for damage caused at the Site by the Guest, by those accompanying the Guest, or by their pet. The Guest is obliged to ensure that their Vehicle meets the requirements for road traffic, and to take care of any valuables left in the Vehicle themselves.
12. Camera surveillance and data processing
A camera surveillance system operates at the Sites. Information about the processing of data in connection with orders, bookings and camera surveillance is set out below.
Who processes your data. Jamapark Kft., using the contact details given in section 1.
What data, and why. We process the data you give for the order and the booking (name, telephone number, email address, the vehicle’s registration number, billing details) in order to perform the contract and to issue the invoice. Camera recordings are made at the Sites in order to protect the property of the Sites.
Who we pass it on to. To the payment provider (Stripe), to the invoicing provider (Billingo), to the hosting provider, and to Parkl Kft., which is involved in storing the camera data of the Hungária körút Site. Beyond this, we only pass on data if we are required to do so by law, or if an authority requests it in an official enquiry.
How long we keep it. Camera recordings for 14 days, after which the system overwrites them. Order and invoicing data for the period required by law.
What your rights are. You can ask us to inform you about the data we process, you can ask for incorrect data to be corrected, for your data to be deleted, and for the processing to be restricted, and you can object to the processing. You can make your request using the contact details given in section 1. If you feel that we are not handling your data properly, you can complain to the Hungarian data protection authority, and you can also go to court.
The detailed Privacy Notice. The full notice is currently available in Hungarian, at the
following address: https://stellplatzbp.hu/hu/privacy-policy/ — the version in your own language will be published on the Website.
13. Complaints and disputes
The Guest may submit a complaint at the email address or telephone number given in section 1. The Provider will examine the complaint and respond in writing.
If the complaint is not resolved, the Guest may turn to the conciliation board (békéltető testület) with jurisdiction over their place of residence or stay. The contact details of the conciliation boards are available on the website of the consumer protection authority.
The Guest may also bring the matter before a court.
14. Final provisions
These terms are available in Hungarian and English. The contract concluded with the Guest is governed by the language version that the Guest accepted when placing the order. The Provider ensures that the Hungarian and the English versions correspond in content.
The contract is governed by Hungarian law.
If any provision of these terms is invalid, this does not affect the validity of the remaining provisions.